Shipping policy

ORDER PROCESSING: Please allow one business day to process your order. Expect an email within one business day to let you know your order is on the way!

DOMESTIC SHIPPING RATES AND ESTIMATES: Shipping charges for your order will be calculated and displayed at checkout.

 Shipping Option Estimated Shipping Time Estimated Cost
USPS Ground Advantage 2 Business Days $5
USPS Priority Mail 2 Business Days $9
USPS Priority Mail Express 1 Business Day $36

 

REFUNDS, RETURNS AND EXCHANGES 
We accept returns up to 90 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount including the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at support@tailr.pet with your order number and a photo of the item’s condition. If you have any further questions, please don't hesitate to contact us at support@tailr.pet